Business Area: Operations
Place of Work: London
Contract Type: Fixed Term Contract
Hours: Full Time
The Universities Superannuation Scheme (USS) has circa 396,000 members, and over £60 billion in assets, we’re one of the largest private pension schemes in the UK and in the top 50 worldwide. Established in 1974, we’re entrusted by over 350 higher education sector employers to manage and administer the pension scheme and its investments through our two companies, Universities Superannuation Scheme Limited and USS Investment Management Limited.
Working with Higher Education employers to build a secure financial future for our members and their families.
To define the scope of projects in conjunction with business sponsors, analyse requirements and specify operational and technical change across USSIM. To take responsibility for providing business analysis across various projects and BAU initiatives, with involvement in activities throughout the full project lifecycle including definition, testing and implementation of processes, operating models and system changes.
The successful candidate will be involved in a variety of projects that are either strategic, regulatory or discretionary with a focus on supporting Private Markets Group (PMG) processes. They will report to the Head of Business Analysis within the USSIM Business Change team.
The BA is expected to provide the analysis that will define the scope, requirements and success criteria for a variety of initiatives in support of the private markets team (PMG). They will coordinate input from stakeholders, liaising with the technology change teams (IMS) where appropriate, to define, document and present solutions for review and agreement. The BA will act as a point of contact for business and technical colleagues through to solution delivery.
The individual will be expected to support Business Change Project Managers and USS PMO, with responsibility for tracking against agreed deliverables and timelines, capturing associated risks and issues, escalating to the Project Manager or Head of Business Analysis as appropriate. They may also be required to provide input to project reporting including Steering Committee representation.
The key tasks are expected to include:
• Define the scope of workstreams within the project, agreeing high level aims with stakeholders.
• Define detailed business and systems requirements in conjunction with users and developers.
• Prepare a range of documents and project artefacts as required to suit the task at hand.
• Document current state, proposed outcome and target operating models.
• Plan, run and support testing for new or changed processes and systems.
• Work towards strengthening and, where possible, standardising processes to support on-going credit asset management, cash flow planning and modelling. This may involve working with third party platform providers to optimise data feeds and process flows.
• Assist with implementation of processes to ensure that valuations models are properly validated and controlled. Work with PMG analysts and managers, operations colleagues, external asset service providers, financial partners and auditors to ensure that all valuations are robust, maintainable and standardised where possible.
• Gain familiarity with end user functionality and administration of deal systems.
• Enhance operational reporting and contribute to the development of KPI monitoring.
• Assist with the design and analysis of solutions.
• Analysis and documentation of requirements.
• Formal documentation of design and solutions processes.
• Feasibility analysis.
• Impact assessment of changes.
• Develop effective relationships across the business.
• Assist with RFP / selection process for third party vendors where applicable.
• RAID log management.
• Liaising with developers to understand technical opportunities and constraints, identify practical solutions, both strategic and tactical where appropriate, and to help prioritise work into releases.
The following skills are considered fundamental:
• Extensive prior business analysis experience (essential).
• Technical familiarity and experience writing systems documentation (essential).
• A strong background in financial services, with specific asset management and pensions sector experience (strongly preferred).
• Experience of either managing workstreams within large projects or project management of smaller projects (strongly preferred).
• Prior involvement with alternative assets (in particular private credit but also private equity and property) and private market investment processes and systems (preferred but not critical).
More specifically, the successful candidate should be able to demonstrate:
• Experience of mapping processes, both current and target
• Good relationship and stakeholder management skills, with an ability to engage with and gain the confidence of others as well as challenge where appropriate.
• Strong communication skills (written, pictorial, presentational and verbal) including the ability to adapt communications to different audiences.
• The ability to summarise key elements succinctly for articulation to senior management.
• Logical, structured thought processes and good problem-solving skills.
• A proactive and constructive approach to issue resolution.
• Exacting standards and close attention to detail.
• The ability to prioritise, including management of multiple workstreams.
• The ability to deliver high quality work under tight timelines.
• A strong compliance culture and high personal ethical standards.
• A flexible approach to work.
USSIM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the diverse lifestyles and priorities of our employees and have reflected this in in the company’s Flexible Working Framework, which, wherever possible, supports employees to find a balance that works for them whilst ensuring we always put our members’ interests first